Trailblazer by Mark Benioff, and Stillness is the Key by Ryan Holiday – Coming for the January 10, 2020 First Friday Book Synopsis

We had a wonderful morning at the December 6 First Friday Book Synopsis.  Over 100 people gathered for the two synopsis presentations. First was the brilliant and actionable book on customer service Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service (The Disney Institute Leadership Series) by The Disney Institute and Theodore (Ted) Read More

A Quick and Easy Request from Randy Mayeux – re. my appearance on The Jeff Crilley Show

Earlier this week, I was a guest on The Jeff Crilley Show (thanks, Jeff).  Jeff, a former television news reporter, has established quite a business helping people get the word out about what they have to offer.  And, he is at the forefront of providing programming, and a really good studio facility for podcasting and other streaming possibilities.   Jeff is Read More

Everything you have learned, everything you learn, you learned (and learn) through repetition – life insight from Don Miguel Ruiz

Practice makes the master. By doing your best you become a master. Everything you have ever learned, you learned through repetition. You learned to write, to drive, and even to walk by repetition. You are a master of speaking your language because you practiced. Action is what makes the difference. Don Miguel Ruiz, The Four Read More

Part #1 of The Year in Review from the First Friday Book Synopsis, 2019

At the First Friday Book Synopsis, we present synopses of two business books each month.  Each synopsis comes with a multi-page, comprehensive synopsis handout.  The handouts include:  the reasons why the book is worth our time; the best of the highlighted passages from the book; references to the best stories in the book; lessons and principles Read More

Pause; and Punch – Your Public Speaking Tip of the day

The Delivery Part requires a lot of practice (rehearsal) with deliberate practice/work on specific elements.  Start with your posture.  Then your voice.  Then your eye contact.  Then your gestures. {Invention: invention involves finding something to say.  HAVE SOMETHING TO SAY! Delivery: Delivery concerns itself with how something is said.  SAY IT VERY WELL!} From my earlier blog post, 2 Ways Read More